Customer Journey Optimization
AI-driven to show the best performing paths in real-time
Increase Engagement through Customer Journey Optimization
Brands achieve precision marketing with Jivox’s AI-powered 360-degree customer journey analytics and optimization. Crunching terabytes of omni-channel data, Jivox IQ helps you identify and visualize which customer paths—starting from website, e-mail, or exposure to advertisement—are driving engagement, and optimize the best performing paths in real time.
Bridge the Gap Between Paid and Owned Media
For the first time, brands can easily see individual customers’ optimized journeys across owned media, such as email, website and paid media, including all formats of advertising.
Connect the dots
Get a 360-degree view of how and where customers are engaging with your brand.
Trace and visualize customers’ paths to purchase across all channels and devices.
We help you invest in the paths that drive engagement and conversion.
Embark on the Fast Path to Conversions, in Real-time
Improve Customer Experience with
Harvard Business Review finds business leaders believe real-time customer analytics across multiple touchpoints is very important for customer experience.
Source: “Real-Time Analytics– the Key to Unlocking Customer Insights & Driving the Customer Experience”– Harvard Business Review